论文标题
我可以信任你吗？支持组的机器人调解的用户研究
Can I Trust You? A User Study of Robot Mediation of a Support Group
论文作者
论文摘要
社会辅助机器人在与社会环境中的人群互动时有可能改善群体动态。这项工作通过在机器人介导的支持小组的新颖背景下对信任动态的用户研究有助于理解这些动态。在这项研究中，开发和验证了一个新型机器人调解框架。为了评估多方环境中的人际信任，实施了二元信任量表并被认为是单位的，将其验证为一般信任的适当度量。这项研究的结果表明，小组互动会议后平均人际信任的平均信任显着增加，以及定性的会议后访谈数据报告，参与者发现互动有助于并成功地支持和彼此学习。该研究的结果验证了机器人介导的支持小组可以改善陌生人的信任，并允许他们分享并获得对其学术压力的支持。
Socially assistive robots have the potential to improve group dynamics when interacting with groups of people in social settings. This work contributes to the understanding of those dynamics through a user study of trust dynamics in the novel context of a robot mediated support group. For this study, a novel framework for robot mediation of a support group was developed and validated. To evaluate interpersonal trust in the multi-party setting, a dyadic trust scale was implemented and found to be uni-factorial, validating it as an appropriate measure of general trust. The results of this study demonstrate a significant increase in average interpersonal trust after the group interaction session, and qualitative post-session interview data report that participants found the interaction helpful and successfully supported and learned from one other. The results of the study validate that a robot-mediated support group can improve trust among strangers and allow them to share and receive support for their academic stress.
