论文标题

在同步计算机介导的通信中自动发现优势

Automating Discovery of Dominance in Synchronous Computer-Mediated Communication

论文作者

Samuel, Jim, Holowczak, Richard, Benbunan-Fich, Raquel, Levine, Ilan

论文摘要

随着电子互动的出现,优势(或对其他人的控制权的主张)获得了新的维度。这项研究通过分析求解隐藏概况任务的组的电子聊天笔录来研究虚拟相互作用中优势的动态和特征。我们研究了计算机介导的通信行为模式,这些模式表现出优势并确定许多相关变量。这些指标是通过文本成绩单的自动和手动编码来计算的。两组变量的比较表明,自动文本分析方法比手动编码得出的结论相似。这些发现鼓励一般地研究文本分析方法,特别是在虚拟团队占主导地位的研究中。

With the advent of electronic interaction, dominance (or the assertion of control over others) has acquired new dimensions. This study investigates the dynamics and characteristics of dominance in virtual interaction by analyzing electronic chat transcripts of groups solving a hidden profile task. We investigate computer-mediated communication behavior patterns that demonstrate dominance and identify a number of relevant variables. These indicators are calculated with automatic and manual coding of text transcripts. A comparison of both sets of variables indicates that automatic text analysis methods yield similar conclusions than manual coding. These findings are encouraging to advance research in text analysis methods in general, and in the study of virtual team dominance in particular.

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