论文标题
量化制造和破坏界面习惯的影响
Quantifying the Impact of Making and Breaking Interface Habits
论文作者
论文摘要
人们与技术互动的频率意味着用户可以养成接口习惯，即对稳定接口提示的快速自动响应。设计指南通常认为界面习惯是有益的。但是，我们缺乏定量证据表明，习惯的发展如何实际影响用户绩效以及对界面设计变化如何影响习惯发展的理解。我们的工作量化了习惯形成和破坏对交互作用用户绩效的影响。通过强制选择实验室研究任务（n = 19）以及在智能手机上的通知实验的野生部署（n = 18）中，我们表明人们在选择界面习惯时会在选择时更加准确，更快。至关重要的是，一旦习惯破坏了这种绩效的增长。我们讨论了这种性能转移的原因，并分析了界面习惯的一些缺点，概述了有关如何支持和破坏它们的一般设计模式。关键字：界面习惯，用户行为，破碎习惯，相互作用科学，定量研究。
The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines often assume that interface habits are beneficial. However, we lack quantitative evidence of how the development of habits actually affect user performance and an understanding of how changes in the interface design may affect habit development. Our work quantifies the effect of habit formation and disruption on user performance in interaction. Through a forced choice lab study task (n=19) and in the wild deployment (n=18) of a notificationdialog experiment on smartphones, we show that people become more accurate and faster at option selection as they develop an interface habit. Crucially this performance gain is entirely eliminated once the habit is disrupted. We discuss reasons for this performance shift and analyse some disadvantages of interface habits, outlining general design patterns on how to both support and disrupt them.Keywords: Interface habits, user behaviour, breaking habit, interaction science, quantitative research.
