论文标题
“ ehlo World” - 检查您的对话ai是否知道对与错
"EHLO WORLD" -- Checking If Your Conversational AI Knows Right from Wrong
论文作者
论文摘要
在本文中，我们讨论了评估和验证对话AI系统的道德主张的方法。我们概述了自上而下的监管方法和自下而上的过程。我们描述了每种方法的道德基础，并提出了一种混合动力，我们以客户服务聊天机器人为例来证明了这一点。我们推测混合框架需要存在的多种自上而下和自下而上的过程，以成功地充当启用器，也可以作为多个用例和多个竞争性AI解决方案的牧羊人。
In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis for each approach and propose a hybrid which we demonstrate by taking the case of a customer service chatbot as an example. We speculate on the kinds of top-down and bottom-up processes that would need to exist for a hybrid framework to successfully function as both an enabler as well as a shepherd among multiple use-cases and multiple competing AI solutions.
