论文标题

(联合国)明确和(在)明显的:CCPA下退出销售的权利

(Un)clear and (In)conspicuous: The right to opt-out of sale under CCPA

论文作者

O'Connor, Sean, Nurwono, Ryan, Siebel, Aden, Birrell, Eleanor

论文摘要

《加州消费者隐私法》(CCPA)于2020年7月1日开始执法 - 授予加利福尼亚用户选择退出其个人信息的肯定权利。在这项工作中,我们进行了一系列观察性研究,以了解网站如何实施此权利。我们对美国前500个网站进行了两次手动分析(一个于2020年7月进行,第二次在2021年1月进行),并对每个站点如何实现这一新要求进行分类。我们还对美国前5000个网站进行自动分析。我们发现,实施退出机制的绝大多数站点都不会出售链接而不是隐私横幅,并且许多链接的选择输出控件都表现出诸如nuding和间接机制(例如,填充表格)之类的功能。然后,我们使用4357个唯一用户(从Google Ads和Amazon Mechanical Turk募集)进行了两次用户研究,在该用户中,我们观察用户如何与不同的选择输出机制进行交互,并评估我们观察到的实施选择的方式 - 独有地使用链接,普遍使用的nuding nuding和间接机制 - 在哪些用户中影响销售的用户,以销售销售的使用费用,以销售销售。我们发现,这些设计元素与退出机制有很大的互动 - 包括降低对出售信息不舒服的用户的选择退出率 - 并且他们降低了用户对选择退出能力的认识。我们的结果表明,法规的重要性提供了明确的实施要求,以便授权用户行使其隐私权。

The California Consumer Privacy Act (CCPA) -- which began enforcement on July 1, 2020 -- grants California users the affirmative right to opt-out of the sale of their personal information. In this work, we perform a series of observational studies to understand how websites implement this right. We perform two manual analyses of the top 500 U.S. websites (one conducted in July 2020 and a second conducted in January 2021) and classify how each site implements this new requirement. We also perform an automated analysis of the Top 5000 U.S. websites. We find that the vast majority of sites that implement opt-out mechanisms do so with a Do Not Sell link rather than with a privacy banner, and that many of the linked opt-out controls exhibit features such as nudging and indirect mechanisms (e.g., fillable forms). We then perform a pair of user studies with 4357 unique users (recruited from Google Ads and Amazon Mechanical Turk) in which we observe how users interact with different opt-out mechanisms and evaluate how the implementation choices we observed -- exclusive use of links, prevalent nudging, and indirect mechanisms -- affect the rate at which users exercise their right to opt-out of sale. We find that these design elements significantly deter interactions with opt-out mechanisms -- including reducing the opt-out rate for users who are uncomfortable with the sale of their information -- and that they reduce users' awareness of their ability to opt-out. Our results demonstrate the importance of regulations that provide clear implementation requirements in order empower users to exercise their privacy rights.

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