论文标题
可配置的计算机仿真模型，用于减少肿瘤学部门的患者等待时间
A configurable computer simulation model for reducing patient waiting time in oncology departments
论文作者
论文摘要
如今，在许多化学疗法肿瘤部门中，患者需求和资源下降的增加正在延长患者的等待时间。因此，增强医疗服务对于减少患者投诉是必要的。减少肿瘤学部门的患者等待时间是医疗保健经理的主要目标之一。仿真模型被认为是确定改善肿瘤学部门患者流量的潜在方法的有效工具。本文介绍了一种新的基于代理的仿真模型，该模型旨在可配置和适应必须与外部药房互动的肿瘤学部门的需求。当使用外部药房时，需要一项快递服务来将单个疗法从药房运送到肿瘤科。通过模拟模型研究了位于意大利南部的肿瘤学部门，并比较了不同的情况，目的是选择能够减少患者等待时间的部门配置。
Nowadays, the increase in patient demand and the decline in resources are lengthening patient waiting times in many chemotherapy oncology departments. Therefore, enhancing healthcare services is necessary to reduce patient complaints. Reducing the patient waiting times in the oncology departments represents one of the main goals of healthcare manager. Simulation models are considered an effective tool for identifying potential ways to improve patient flow in oncology departments. This paper presents a new agent-based simulation model designed to be configurable and adaptable to the needs of oncology departments which have to interact with an external pharmacy. When external pharmacies are utilized, a courier service is needed to deliver the individual therapies from the pharmacy to the oncology department. An oncology department located in southern Italy was studied through the simulation model and different scenarios were compared with the aim of selecting the department configuration capable of reducing the patient waiting times.
