论文标题
护理:带有潜在概念的常识性情感反应产生
CARE: Commonsense-Aware Emotional Response Generation with Latent Concepts
论文作者
论文摘要
理性和情感是人类的两个基本要素。赋予理性和情感的代理商一直是AI的主要里程碑之一。但是,在对话AI领域,大多数现有模型仅专门研究一个方面而忽略了另一个方面,这通常会导致钝或无关的响应。在本文中,我们假设将合理性和情感结合到会话代理可以提高响应质量。为了检验该假设,我们专注于理性的一个基本方面,即常识,并提出了Care,这是一种新颖的意识到情感反应的新型模型。具体来说,我们首先提出一个框架,以了解和构建常识性的情感潜在概念,即给出输入信息和所需的情感。然后,我们提出了三种方法,将潜在概念合并到响应生成中。两个大规模数据集的实验结果支持我们的假设,并表明我们的模型可以产生更准确,意识到的情感反应,并比仅在一个方面专业的最先进模型获得更好的人类评分。
Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one aspect and neglect the other, which often leads to dull or unrelated responses. In this paper, we hypothesize that combining rationality and emotion into conversational agents can improve response quality. To test the hypothesis, we focus on one fundamental aspect of rationality, i.e., commonsense, and propose CARE, a novel model for commonsense-aware emotional response generation. Specifically, we first propose a framework to learn and construct commonsense-aware emotional latent concepts of the response given an input message and a desired emotion. We then propose three methods to collaboratively incorporate the latent concepts into response generation. Experimental results on two large-scale datasets support our hypothesis and show that our model can produce more accurate and commonsense-aware emotional responses and achieve better human ratings than state-of-the-art models that only specialize in one aspect.