论文标题
知识驱动的业务流程分析画布
A Knowledge-driven Business Process Analysis Canvas
论文作者
论文摘要
业务流程(BP)分析代表信息系统开发的第一个关键阶段。它在于域知识及其组织的收集,以后将在软件开发中及以后(例如,用于业务流程重新设计)。开发的信息系统的质量在很大程度上取决于如何进行BP分析以及生产需求规范文档的质量。尽管该问题已经存在数十年了,但业务流程分析仍然是信息系统开发的关键阶段。一种有前途的策略是业务专家参与BP分析的早期,更重要的参与。本文提出了一种方法,旨在旨在早期参与商业专家,同时提供正式的基础,以确保生产规格的质量。为此,我们提出了业务流程分析Canvas,这是一个以八个知识部分组织的知识框架,旨在支持业务专家进行分析,最终产生了BP分析本体论。
Business process (BP) analysis represents a first key phase of information system development. It consists in the gathering of domain knowledge and its organization to be later used in the software development, and beyond (e.g., for Business Process Reengineering). The quality of the developed information system largely depends on how the BP analysis has been carried out and the quality of the produced requirement specification documents. Despite the fact that the issue is on the table for decades, business process analysis is still a critical phase of information systems development. One promising strategy is an early and more important involvement of business experts in the BP analysis. This paper presents a methodology that aims at an early involvement of business experts while providing a formal grounding that guarantees the quality of the produced specifications. To this end, we propose the Business Process Analysis Canvas, a knowledge framework organized in eight knowledge sections aimed at supporting the business expert in carrying out the analysis, eventually yielding a BP analysis Ontology.