论文标题

保证的演出:为送货工作人员实现公平工资

Gigs with Guarantees: Achieving Fair Wage for Food Delivery Workers

论文作者

Nair, Ashish, Yadav, Rahul, Gupta, Anjali, Chakraborty, Abhijnan, Ranu, Sayan, Bagchi, Amitabha

论文摘要

随着食品交付平台的越来越普及,在这些平台中研究“演出”工人的工作条件已变得相关,尤其是为他们提供公平的工资,合理的工作时间和工作可用性的透明度。但是,对这些问题的任何解决方案都不得降低客户体验,并具有成本效益,以确保平台愿意采用它们。我们建议使用Work4food,该食品为交付代理提供收入保证,同时最大程度地降低平台成本并确保客户满意度。 Work4food确保满足收入保证的方式不会导致工作时间增加或降低环境影响。为了结合这些目标,工作4食品通过控制系统中的代理商数量并根据诸如代理位置,评级等因素等因素为代理提供动态付款保证。我们从领先的食品交付平台上评估了工作4食品,并在多项式目标上评估了其对艺术的优势。

With the increasing popularity of food delivery platforms, it has become pertinent to look into the working conditions of the 'gig' workers in these platforms, especially providing them fair wages, reasonable working hours, and transparency on work availability. However, any solution to these problems must not degrade customer experience and be cost-effective to ensure that platforms are willing to adopt them. We propose WORK4FOOD, which provides income guarantees to delivery agents, while minimizing platform costs and ensuring customer satisfaction. WORK4FOOD ensures that the income guarantees are met in such a way that it does not lead to increased working hours or degrade environmental impact. To incorporate these objectives, WORK4FOOD balances supply and demand by controlling the number of agents in the system and providing dynamic payment guarantees to agents based on factors such as agent location, ratings, etc. We evaluate WORK4FOOD on a real-world dataset from a leading food delivery platform and establish its advantages over the state of the art in terms of the multi-dimensional objectives at hand.

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