论文标题

通过生存分析进行移动通知的国家过渡模型

A State Transition Model for Mobile Notifications via Survival Analysis

论文作者

Yuan, Yiping, Zhang, Jing, Chatterjee, Shaunak, Yu, Shipeng, Rosales, Romer

论文摘要

移动通知已成为社交网络服务的主要通信渠道,以使用户了解和参与。随着越来越多的移动应用程序向用户推动通知,他们不断面临关于发送什么,何时以及如何发送的决定。缺乏研究和方法论通常会导致启发式决策。许多通知到达不适当的时刻或引入太多中断,未能为用户提供价值并激发用户的投诉。在本文中,我们探讨了移动通知和用户参与度之间交互的独特功能。我们提出了一个国家过渡框架,以定量评估通知的有效性。在此框架内,我们开发了一个生存模型,用于徽章通知,假设对数线性结构和Weibull分布。我们的结果表明,与逻辑回归模型相比,该模型对应用程序的灵活性和卓越的预测准确性具有更大的灵活性。特别是,我们提供了一个在线用例,以进行通知交付时间优化,以显示我们如何做出更好的决策,推动更多用户参与度并为用户提供更多价值。

Mobile notifications have become a major communication channel for social networking services to keep users informed and engaged. As more mobile applications push notifications to users, they constantly face decisions on what to send, when and how. A lack of research and methodology commonly leads to heuristic decision making. Many notifications arrive at an inappropriate moment or introduce too many interruptions, failing to provide value to users and spurring users' complaints. In this paper we explore unique features of interactions between mobile notifications and user engagement. We propose a state transition framework to quantitatively evaluate the effectiveness of notifications. Within this framework, we develop a survival model for badging notifications assuming a log-linear structure and a Weibull distribution. Our results show that this model achieves more flexibility for applications and superior prediction accuracy than a logistic regression model. In particular, we provide an online use case on notification delivery time optimization to show how we make better decisions, drive more user engagement, and provide more value to users.

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